GasLink for Retailers: WooCommerce
Privacy policy
Last updated 5 October 2026
This policy explains what personal data the GasLink for Retailers app ("the app") accesses through your WooCommerce store, why, and how it's handled. GasLink is a wholesale gas cylinder fulfilment platform for BBQ and patio gas retailers in the United Kingdom. The app connects your store to GasLink so that paid orders for gas cylinders are delivered automatically. GasLink currently serves UK-based retailers and customers only.
What we access, and why
- Products and variations: read-only access to your product catalogue, so you can match your gas and accessory products to GasLink's catalogue during setup.
- Paid orders: when a customer pays for a product you've mapped, your store sends us that order, including the customer's name, delivery address, phone number and email address. This is used solely to create and address the physical gas cylinder delivery with the correct supplier.
- Your business details: the name, contact details and store address you give us when you apply, used to review and set up your GasLink account.
We do not access payment card details, browsing activity or marketing data, and we do not request any customer data beyond what's needed to fulfil a delivery. We never ask for your WordPress password.
Store access keys
When you approve access on your store, WooCommerce gives GasLink a pair of API keys. We store them encrypted, use them only to read your products and to set up the order webhooks, and delete them if you disconnect your store. You can also revoke them at any time in WooCommerce → Settings → Advanced → REST API.
How we use it
Order and customer data is used exclusively to route and fulfil the delivery the customer already paid for through your store. It is never sold, shared with advertisers or data brokers, or used to market to your customers. The only automated decision made with this data is selecting which supplier fulfils an order, based on delivery postcode and product availability. This doesn't affect pricing, eligibility or any other outcome for the customer.
Where it's stored, and for how long
Data is stored in GasLink's backend infrastructure, encrypted at rest and in transit. Order records are kept for as long as needed for delivery and for legal and accounting purposes. Operational logs, such as webhook delivery records, are kept for a limited period and then deleted. Access is limited to what each retailer, supplier or administrator needs to do their job, enforced at the database level.
Your customers' rights
If one of your customers asks for a copy of their data or asks for it to be deleted, email orders@thegaslink.com with the order reference or their email address, and we'll act on it for the order data associated with your store, erasing or anonymising that customer's information without affecting any other customer's records.
Your responsibilities as a merchant
This policy covers GasLink's processing of data received through the app. Your own store's privacy policy, shown to customers at checkout, should disclose that order fulfilment data is shared with GasLink as your gas cylinder fulfilment provider.
Data protection law
As a UK company processing data about UK customers, GasLink complies with the UK GDPR and the Data Protection Act 2018.
Questions
Contact orders@thegaslink.com with any questions about this policy or to make a data request.